Beijing Wan Shan Zhuang Hotel is a key customer certified by Kaixin. It has maintained good cooperation with Kaixin since 2005. The WAN Life Hotel attaches great importance to the management of the quality aspects, the establishment of the system documents, the constant inspection, the careful treatment, the steady progress, the breakthrough in the development, and the continuous improvement. In normal work, hotels constantly innovate and improve their working methods to meet the different needs of customers and enhance customer service level. In order to improve the management of quality service and staff awareness and professional level, the training teachers are taught by Ding Weimin, senior lecturer of Kaixin senior lecturer, quality, environment and occupational health and safety auditor. Ding Weimin's teaching style is humorous and humorous and is easy and enjoyable. It is easy to understand and accept the standard content which is obscure and unintelligible to the students. In the process of training, teachers and students interact actively. Students are enthusiastic, questioning and answering questions enthusiastically. After the training at the end of the hotel in charge of the results of the survey, the feedback is excellent, good harvest, and hope that at least once a year to participate in such training, to improve the quality of service and management of the hotel.